For all billing questions, contact (608) 294-1686 or [email protected]
Insurance
Gifts of Emotion is contracted as an “In Network Provider” for the plans below. We are also happy to bill your Out of Network insurance company if your plan has Out of Network benefits.
| Humana | Anthem/Blue Cross | |
| Quartz | ||
| The Alliance | SHIP | |
| Any Medica Dean Plans | ||
| Cigna – select providers only |
A Sliding Scale fee agreement may be an option for those choosing not to use insurance and have a financial need. We have limited sliding scale openings at our clinic. Please contact us about this prior to your first appointment.
Terms
Gifts of Emotion is happy to submit your claims to insurance companies on your behalf. Please be aware that clients are responsible for confirming benefit coverage prior to first appointment.
Anyone who uses insurance coverage for any psychotherapy service must be given a diagnosis, as insurance-covered treatment must be deemed “medically necessary.” If you are concerned about a diagnosis remaining on your permanent medical record, or prefer not to frame your concerns in a medical model, we offer the option of paying for services directly. We will discuss the benefits and drawbacks of each choice with you at your first visit.
Billing
Gifts of Emotion requires that all clients keep a credit card on file and sign a consent for automatic billing, so that therapy is not disrupted to take care of finances. This card is stored in our secure Electronic Health Record System, Theranest. Your card will be charged any copay, deductible, or missed appointment fee within 24 hours following your appointment.
Cancellation Policy
If an appointment is missed or cancelled with less than 24 hours/1 business days’ notice, there is a fee of $100. This fee is not billable to insurance, and will be charged to your credit card on file within 12 hours of the missed session. Please contact us to alert us of your schedule change.
FAQ
What does “in-network” mean? How do I find an in-network provider?
When a doctor, hospital or clinic has a contract with an insurance provider and is included in the provider network connected to your health plan, they are known as being “in network”. When you use an in-network provider, you will receive medical services at the best possible price. Your insurance provider may be able to provide you with a list of in-network doctors, hospitals or clinics.
What is a deductible?
The deductible is the amount you will pay for covered health care services before your insurance plan starts to pay. With a $2,000 deductible, for example, you will pay the first $2,000 of covered services. After you pay your $2000 deductible, you usually pay only a copayment or coinsurance for covered services.
What is a copay?
A copay, or copayment is a fixed amount paid by you to your health care provider at the time of your appointment for services covered by your insurance policy.
What is an EOB or explanation of benefits?
An Explanation of Benefits, or EOB, is sent to you by your insurance company after you’ve received medical care. It’s important to know that the EOB is not a bill. It will list:
• Services you received
• Total amount billed by the provider
• Health insurance payments made to date
• Costs that you are responsible to pay
No Surprises Act (2022)
The No Surprises Act established new protections and disclosure requirements against surprise medical billing that took effect on January 1, 2022. The new law requires healthcare providers and facilities to provide Good Faith Estimates to uninsured, out-of-network, or self-paying clients for services offered when scheduling care or when the client requests an estimate.
Find the full Notice HERE.